We will safely store your email address and other necessary contact details that is sent to us directly, such as for purposes of registering for training events, or to be able to contact you about future training events.
If you contact us, we may keep a record of that correspondence.
This site uses Matomo to analyse traffic and help us improve the user experience of this site. Cookies are stored on your browser for 13 months. This data is only processed by us on our web hosting platform.
The data that we collect from you will be processed via our server in the EU. Any of your personal data will be processed in accordance with our obligations under the Act and the UK GDPR, for the following reasons:
If, at any time, you do not wish to receive further information about us and our services, contact us at dataprotectionofficer@npl.co.uk
We may disclose your personal information to third parties should we come under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply any agreements, or to protect the rights, property, or safety of the organisation, or other individuals. This includes exchanging information with other companies and organisations for the purposes of safeguarding or other statutory regulations we have to comply with as well as those organisations with whom you and we have reciprocal agreements for providing services for education or professional development.
We do not transfer or process any personal data obtained via this website outside of the United Kingdom or the European Union. All data is stored and processed within jurisdictions that are either part of the EU or recognised by the UK and EU as offering an adequate level of data protection. Should any future need arise to transfer personal data to a country outside of these jurisdictions, we will ensure that appropriate safeguards are in place in accordance with the UK GDPR and EU GDPR, and we will update this privacy policy accordingly.
To help protect the privacy of data and personally identifiable information you transmit through using this website, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those employees who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees' privacy responsibilities.
We retain personal data in accordance with our Data Retention Policy, which is regularly reviewed to ensure that we do not keep data longer than necessary for the purposes for which it was collected. We also assess how and where data is stored to ensure it remains secure and protected.
Some types of data may be subject to legal or regulatory requirements that specify minimum retention periods. These requirements vary depending on the nature of the data and applicable laws.
If you have provided your name and email address specifically to be contacted about future training events, we will retain this information for no longer than five years, unless you withdraw your consent earlier.
Under the UK General Data Protection Regulation (UK GDPR) and its implementation of the Data Protection Act 2018 ('the Act'), you may ask for a copy of the information we hold about you and you may request rectifications be made to this information if it is inaccurate or not up to date. Please write to the data protection officer at our contact address or email dataprotectionofficer@npl.co.uk.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit www.aboutcookies.org or www.allaboutcookies.org.
The above websites tell you how to remove cookies from your browser.
You can set your browser not to accept cookies by clicking the 'Decline' button on the alert that appears on your first visit to this site, which will allow full use of all other features without tracking.
This website contains links to external websites. Please note that our privacy policy applies only to this site, and we encourage you to review the privacy policies of any external sites you visit.
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 3 November 2025.
As the European Space Agency (ESA) acts as the data controller for this website, any concerns or complaints regarding the processing of your personal data should be directed to ESA’s Data Protection Officer.
You may contact ESA’s Data Protection Officer via:
If you believe your data protection rights have been infringed, you may lodge a complaint in accordance with ESA’s internal data protection framework.
NPL acts as the data processor and for general enquiries about this website can be contacted at: